Orders are typically processed within 1–2 business days. Once shipped, you will receive a tracking number via email.

Standard delivery usually takes 3–7 business days within the U.S., depending on your location.

You will see the estimated arrival date at checkout before completing your purchase. After shipping, tracking information will be provided for real-time updates.

Yes, faster shipping options are available at checkout.

Yes, our products are designed to be both stylish and meaningful, making them a thoughtful gift for many occasions.

Yes, please select the gift message or gift wrap option at checkout.

Yes, please contact us for bulk order inquiries.

We generally do not accept returns. However, in certain cases, returns may be accepted within 3 days of delivery. Items must be unused and in original condition.

Return shipping cost is the buyer’s responsibility. Original shipping cost is non-refundable. However, we may review and provide flexible support depending on each situation.

We do not accept returns for change of mind, personal preference, or canceled events.

Please contact us within 48 hours with photos. We will arrange a replacement or refund.

BA Artwork is based in the United States, with operations in Houston, Texas and Kansas City.

We have been a trusted seller on Etsy for over 5 years. Our founder has a professional background in architecture and interior design in the United States, bringing a strong focus on aesthetics, quality, and detail to every product.

Our products are designed and assembled in the United States, with a focus on quality, detail, and thoughtful presentation. Materials are sourced globally, including Vietnam, China, India, and other regions.

Absolutely. We’re happy to provide details and guidance to help you make the right decision.

Please email us at: support@baartwork.com